There are times when a consultant is brought in, and the results are stunning, with clear gains; and other times when it seems like the only gain is to the consultant’s bank account. How can managers make sure their engagements are all in the first group?
First, before bringing in an outsider, explore the skills, resources, and knowledge of your own staff.… Read the rest
Credibility of executives and supervisors was linked to visibility in our research.
We believe that, if a manager keeps their employees informed of the decisions and changes they’re considering (and their thought processes along the way), the employees can think along with the manager, or at least understand their rationale. Any decisions will not seem to contradict common sense or the manager’s previous stance.… Read the rest
Process re-engineering, quality circles, organizational development, team-building, job enrichment, balanced scorecards, … there must have been hundreds of management and leadership fads over the years. They come charging in with success stories, and fall out of favor as fashions change or failures mount; often, they came back with different names and slight changes.
Can we drill down to what they all have in common, and why they worked for some people but not others?… Read the rest
The results of a study of 456 employees in an American service organization.
Because most people have multiple roles, such as parent and worker, interrole conflict is an important issue. (Interrole conflict is the conflicts between the expectations of one person’s roles. Identifying with one’s job — “job involvement” — can increase that conflict; while mentally walling off parts of one’s identity (“segmentation”) can reduce it.… Read the rest
Astute leadership can bring out synergies while avoiding collisions and steamrollers.
A KPMG study showed that 83% of mergers and acquisitions failed to produce any benefits; and that study was by no means alone. Most mergers and acquisitions don’t deliver the goods, and many cause harm.
Mergers and acquisitions can be positive — and HR has a large role to play and making them work.… Read the rest